Survey

1. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

2. How often do you return items you bought online?

A. Frequently

B. Occasionally

C. Rarely

D. Never

3. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

4. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

5. How important is a brand's social or environmental stance to you?

A. Very important

B. Somewhat important

C. Not important

6. Have you ever used a virtual try-on feature for clothes or glasses?

A. Yes, and it was helpful

B. Yes, but it wasn't accurate

C. No, I haven't

7. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

8. How often do you shop for fitness or sports equipment?

A. Regularly

B. Occasionally

C. Rarely

D. Never

9. Do you try to buy locally-made products?

A. Whenever possible

B. Sometimes

C. Rarely

D. No

10. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout