Survey

1. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

2. Do you prefer to shop alone or with others?

A. Alone

B. With friends/family

C. It depends

3. How much time do you spend on social media daily?

A. Less than 1 hour

B. 1-2 hours

C. 3-4 hours

D. More than 4 hours

4. How important is it that a product is Made in USA?

A. Very important

B. Somewhat important

C. Not important

5. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

6. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

7. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

8. What is your preferred shopping method?

A. Online

B. In-store

C. Both equally

9. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never

10. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it